Arizer Extreme Q Support

All the topics and information you need for the Extreme Q.




  • 1 x Extreme Q Multi-Purpose Heater
  • 1 x Power Adapter
  • 1 x Remote Control
  • 2 x Glass Cyclone Bowls
  • 1 x Glass Aromatherapy Dish
  • 2 x Interchangeable Glass Whip Mouthpiece
  • 1 x Glass Stirring Tool
  • 1 x 3’ Whip (Silicone)
  • 1 x All-Glass Mini Whip
  • 2 x Balloons with Frosted Glass Mouthpieces
  • 1 x Spare Flat Screen
  • 1 x Spare Dome Screen
  • 1 x Sample Aromatic Botanicals
  • 1 x Owner’s Manual

The Control Panel consists of the LCD and four buttons – the Power button, the Menu button, and the Up & Down Arrow button. Use the Menu button to select the different settings and the Arrow buttons to adjust them.

The Extreme Q display can be set to Celsius or Fahrenheit, and has a wide temperature range of 50° C – 260° C (122° F – 500° F). The temperature is adjustable in 1-degree Celsius increments with the Control Panel buttons on the unit and with the Remote Control.

To adjust the temperature, on the control panel press the Up or Down Arrow buttons, or on the remote control press one of the preset temperature buttons or use the plus (+) or minus (-) buttons.

Note: The outside of the device does not get hot — it is high grade, dual-wall, stainless steel that stays cool to the touch. The glass parts will get hot, so they should be left to cool before handling and must be handled carefully.

The quiet and powerful three-speed fan can be operated with the Control Panel buttons on the unit and with the Remote Control.

If it is taking longer than 2-3 minutes to fill the bag / balloon it might be time for you to clean or replace some parts such as the Dome Screen and the Balloon. If you check these things and a problem persists, please refer to the Troubleshooting section below.

A full range of parts and accessories to equip your Extreme Q are available for purchase here.

If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.

Note: In case of accidental damage the internal glass part (the Glass Heater Cover) comes with step-by-step repair instructions and is available for purchase on the V-Tower Accessories page.

Small, sturdy, and lightweight. Sized to fit conveniently on any counter, desk, or table.

  • Weight (no parts):442 grams
  • Height (no parts):170 mm
  • Base Diameter:165 mm

Equipped for worldwide use with an input capacity of 110-240V with international safety certifications.

Safety Certification Symbols

The Extreme Q carries a lifetime warranty on the heating element and a limited 3-Year warranty covering defects in materials or workmanship. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.

If you experience an issue with your Extreme Q send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.