Sales & Refund Policies
Standard Return Policy
We believe you’ll be very happy with your new purchase! Arizer products are designed to be highly efficient and incredibly easy to use, manufactured to the highest standards with the highest quality components, and backed by a solid manufacturer’s warranty & industry-leading customer service.
However, we understand that you may change your mind or that circumstances can change unexpectedly, so we are happy to accept returns of new / unused parts and products that were ordered directly from Arizer.com, for up to one (1) month from the date of purchase.
Upon receiving an authorized return we will confirm the order contents are new / unused and then we will issue a refund (less shipping & handling costs) based upon the original payment method.
Prior to returning any orders you must Contact Us for instructions. Please provide your order number along with the details of your request.
In addition, please note that we do not accept returns or issue refunds for the following:
- Used parts and products
- Batteries (new or used)
- Damaged / defective products
- Parts and products that were not ordered directly from Arizer.com
Pricing and Price Reductions/CorrectionsArizer reserves the right to change prices for products displayed the Arizer website at any time, and to correct pricing errors that may inadvertently occur. For Canadian customers, prices shown are in Canadian dollars. For international and U.S. customers, prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express, or JCB credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Order Acceptance/ConfirmationArizer may, in its sole discretion, refuse or cancel any order and limit order quantity. Arizer may also require additional qualifying information prior to accepting or processing any order. Once we receive your online order we’ll send you an email order confirmation. Your receipt of an order confirmation does not signify Arizer’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. Arizer reserves the right at any time after receiving your order to accept or decline your order for any reason. If Arizer cancels an order after you have already been billed, Arizer will refund the billed amount.
The Arizer.com website sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Changing / Cancelling Orders
We do our best to process orders promptly and in most cases we are unable to cancel or make changes to an order after it has been paid for. Please review your order and be sure you’re ordering what you want before you pay. If you have any questions about an order you placed, please send an email to firstname.lastname@example.org and provide your order number along with the details of your request. We will do our best to accommodate if possible.