Solo III Recall Terms & Disclaimer
Last Updated: June 2026
Voluntary Recall Program
Arizer Tech is conducting a voluntary recall of certain Arizer Solo III portable electronic vaporizers as described in the official recall notice.
Participation in this recall program is subject to verification and eligibility requirements. Submission of a recall claim does not guarantee eligibility for a replacement product.
Eligibility Requirements
To be eligible for this recall program, customers must:
- Own an affected Arizer Solo III unit included in the recall.
- Provide accurate and complete information through the recall submission process.
- Comply with all recall instructions provided by Arizer.
- Complete any required verification steps.
- Provide any requested photographs or supporting documentation necessary to verify eligibility.
- Arizer reserves the right to deny claims that cannot be verified or that do not meet recall eligibility requirements.
- Arizer may request additional information or documentation where necessary to verify eligibility or completion of recall requirements.
Product Disablement and Disposal
As part of the recall process, customers will be required to complete the disablement and/or disposal steps specified by Arizer as part of the approved recall remedy.
Customers must follow all instructions provided by Arizer regarding product disablement, disposal, and verification.
Failure to complete required disablement, disposal, or verification steps may result in cancellation of the recall claim.
Replacement Products
Eligible customers will receive a replacement product at no cost.
Replacement products are provided as part of the recall remedy and are not transferable, exchangeable for cash, or redeemable for credit.
Arizer reserves the right to substitute an equivalent replacement product if necessary due to inventory availability or manufacturing changes.
Processing Times
Processing and fulfillment times may vary depending on claim volume, verification requirements, inventory availability, shipping carrier performance, and regulatory approvals.
Arizer is not responsible for delays caused by circumstances outside of its reasonable control.
Limitation of Program
This recall program applies only to products specifically identified in the official recall notice.
Products outside the affected serial number ranges identified in the official recall notice are not eligible for participation.
Privacy
Information submitted through the recall process will be used solely for the purpose of administering the recall program, verifying eligibility, communicating with participants, fulfilling recall remedies, and meeting regulatory reporting obligations.
Personal information will be handled in accordance with applicable privacy laws and Arizer’s Privacy Policy.
Changes to the Recall Program
Arizer reserves the right to modify administrative procedures related to this recall program as required by regulatory authorities or operational requirements.
Any material changes will be communicated through official recall channels.
Contact Information
For questions regarding this recall, please contact:
Email: recall@arizer.com
General Support:
service@arizer.com
Phone:
1-888-291-0521
