Welcome To Arizer Support

• 1 x Air MAX Portable Micro-Heater
• 1 x Air MAX Battery
• 1 x Air MAX USB-C Charger / Power Adapter
• 1 x Air MAX Glass Aroma Tube (70mm)
• 1 x Air MAX Frosted Glass Aroma Tube (14mm)
• 1 x Air MAX Glass Aroma Dish
• 2 x Air MAX Silicone Stem Caps
• 2 x Air MAX PVC Travel Tube w./ Cap (70mm Size)
• 1 x Air MAX PVC Travel Tube w./ Cap (Aroma Dish Size)
• 1 x Air MAX Stainless Steel Stirring Tool
• 4 x Air MAX Stainless Steel Filter Screens
• 1 x Sample Aromatic Botanicals
• 1 x Air MAX Owner’s Manual

Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit or reduce the battery capacity quickly, so it is important to handle the batteries and your unit carefully.

Battery Charge

Depending on the temperature setting and general usage patterns the Air MAX battery will typically last for 2 hours and 15 minutes of use per charge. The battery will take approximately 3 hours to fully charge, or longer if you use it while charging.

Use While Charging

If your battery is running low, with the Air MAX you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air MAX while the battery continues charging. Note: The Air MAX will not operate if the battery is completely drained.

Battery Conservation

The Air MAX and Air MAX Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Air MAX in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).

Battery Replacement

The Air MAX Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. Spare/replacement Air MAX batteries are available for purchase at www.arizer.com

Safety Disclaimer

Arizer Batteries should not be substituted for third-party batteries — Only use official Air MAX Batteries with your Air MAX. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.

The Control Panel consists of the OLED Display Screen and three buttons: the single Menu (M) button on the left side and the plus (+) and minus (-) buttons on the right side.

The Air MAX has two display modes:

Normal Mode – Use Normal Mode for full display and complete Custom Session Settings.
Dark Mode – Use Dark Mode for discrete, low-light display and customizable dark settings.

To power on Air MAX in Normal Mode, press and hold the “M” and “+” button. To Power on the Air MAX in Dark Mode press and hold the “M” and “–” button.

Normal Mode Settings

Use the Menu button to navigate through the different settings, then use the plus (+) and minus (-) buttons to adjust them.

Temperature Settings

The Air MAX’s optimized heating system warms up in under a minute and has a wide temperature range of 50° C – 220° C (122° F – 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.

Audio / Beep

This function has three volume settings and can also be turned off. If the Audio / Beep is activated, a beep will be heard when the Air MAX is powered on or off.

Temperature Alert

This function has three volume settings and can also be turned off. If the Temperature Alert is activated, two beeps will be heard when the set temperature is reached.

Automatic Shut-Off Timer

The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.

Celsius or Fahrenheit

The Air MAX display can be set to Celsius or Fahrenheit. The default setting is Celsius.

Display Brightness

The unit’s display has three brightness settings: low, medium, and high. The default setting is high.

Power-On Delay

The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.

Automatic Display Inversion

Turn the unit upside down and the display automatically inverts.

Dark Mode Settings

Use the Menu (M) button to navigate through the different settings, then use the plus (+) and minus (-) buttons to adjust them.

Temperature Settings – Adjust in 1-degree increments and 10-degree increments. Default setting is 200° C.

Audio / Beep – This function has two options (Low and Off). Default setting is Off.

Temperature Alert – This function has two options (Low and Off). Default setting is Off.

Automatic Shut-Off Timer – This function can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.

Celsius or Fahrenheit – This feature cannot be changed in Dark Mode.

Display Brightness – In Dark Mode, screen brightness is always low. This setting is not displayed in the menu and cannot be adjusted.

Power-On Delay – This safety feature has four settings: 2, Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 4 seconds.

Automatic Display Inversion – Turn the unit upside down and the display automatically inverts.

Important:

Dark Mode settings are independent and stored separately from Normal Mode settings.

Dark Mode

In Dark Mode, small icons represent the functions:

(circle) Top Right Corner: Power On Delay.

(square) Top Left Corner: Idle.

(plus) Bottom Left Corner: Heating.

(triangle) Bottom Right Corner: Ready for Use.

A full range of parts and accessories to equip and protect your Air MAX are available for purchase here.

If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.

In Dark Mode, small icons represent the functions:

(circle) Top Right Corner: Power On Delay. 
(square) Top Left Corner: Idle.
(plus) Bottom Left Corner: Heating.
(triangle) Bottom Right Corner: Ready for Use.

Switching between Normal Mode and Dark Mode

When the unit is powered on, you can quickly and easily switch back and forth between Normal Mode and Dark Mode.  Simply press and hold (M) button and Down button for 2 seconds to switch modes. When switching from Normal Mode to Dark Mode, the text “Dark Mode” is displayed on screen followed by the Dark Mode symbols indicating heating status. When switching from Dark Mode to Normal Mode, the text “Normal Mode” is displayed on screen followed by the temperature display / heating status.

The Air MAX is ulta-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.

• Weight: 160 grams
• Height: 128 mm
• Diameter: 30 mm

Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.

The Air MAX carries a lifetime warranty on the heating element, and a limited 2-Year warranty covering defects in materials or workmanship, excluding battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Warranty is non-transferrable, valid from the original date of purchase and does not extend or renew with service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.

First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, and small parts may pose a choking hazard. Keep out of reach and use from children, minors and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Air MAX, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from manufacturing and packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes. If new items are received damaged, do not use, and email service@arizer.com for assistance.

Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in a purse, pocket, or any container where damage from hot parts can occur. Not for use with e-liquids, tobacco, or tobacco products. Misuse can result in damage and voids all warranties. Unauthorized service performed voids all warranties. For assistance email service@arizer.com.

Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking and breaking. Safely dispose of damaged glass according to local regulations. Examine parts periodically for cracks, chipping and weakness from handling and drops.

Product contains electrical and delicate parts — do not drop. If dropped or otherwise damaged do not operate. To protect and prevent electric shock and/or fire never immerse or operate the product in or around any water and/or liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store, operate or expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.

Do not leave the unit turned on and left unattended.

The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.

The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.

Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.

Limitation of Liability (Read before use)

Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use.

This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.

IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.

Battery Safety and Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.

• • Always handle your batteries with care – never drop the batteries or device.
  • Fully charge your Air MAX Batteries before first use.
  • Only use official Air MAX Batteries and Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
  • Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the Air MAX Batteries and do not use damaged and/or defective batteries.
  • Air MAX Batteries are manufactured to strict quality standards, specifically for use with the Air MAX .
  • Always match positive (+) and negative (-) when inserting batteries into theAir MAX and the Air MAX Battery Chargers.
  • Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container away from all metal objects.
  • Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).

Never throw away the Air MAX Batteries and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:

• • 1. 1.Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up.
    2. 2.Check to see if the battery has become hot. If so, leave the battery until it has cooled off, and then dispose according to local laws and regulations.

Counterfeit and Inferior – Quality Battery Warning:

• • Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites.
  • The use of counterfeit or inferior-quality lithium batteries can cause internal shorts leading to fires and explosions which can result in property damage and personal injury.
  • The use of counterfeit or inferior-quality batteries could greatly reduce runtime and output performance, damage your Air MAX, constitute a safety hazard, and voids all warranties.

If you experience an issue with your Air MAX send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.

The Air MAX itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge or replace the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without fiddling with emptying or cleaning bowls, and keep your herbs and botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortlessly! After numerous uses the glass parts should be cleaned to ensure optimal performance. To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.