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Arizer V-Tower Support

All the topics and information you need for the V-Tower.
  • 1 x V-Tower Multi-Purpose Heater
  • 1 x V-Tower Power Adapter
  • 1 x V-Tower Glass Cyclone Bowl
  • 1 x V-Tower Glass Aromatherapy Dish
  • 1 x Glass Stirring Tool
  • 1 x V-Tower 3′ Whip (Silicone)
  • 1 x Spare V-Tower Flat Screen
  • 1 x Spare V-Tower Dome Screen
  • 1 x Sample Aromatic Botanicals
  • 1 x V-Tower Owner’s Manual

The Control Panel consists of the LCD and four buttons – the Power button, the Menu button, and the Up & Down Arrow button. Use the Menu button to select the different settings and the Arrow buttons to adjust them.

The V-Tower display can be set to Celsius or Fahrenheit, and has a wide temperature range of 50° C – 260° C (122° F – 500° F). The temperature is adjustable in 1-degree Celsius increments with the Control Panel buttons on the unit.

Press the Up or Down Arrow buttons on the control panel to increase or decrease the temperature.

Note: The outside of the device does not get hot — it is high grade, dual-wall, stainless steel that stays cool to the touch. The glass parts will get hot, so they should be left to cool before handling and must be handled carefully.

A full range of parts and accessories to equip your V-Tower are available for purchase here.

If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.

Note: In case of accidental damage the internal glass part (the Glass Heater Cover) comes with step-by-step repair instructions and is available for purchase on the V-Tower Accessories page.

Small, sturdy, and lightweight. Sized to fit conveniently on any counter, desk, or table.

  • Weight (no parts):428 grams
  • Height (no parts):170 mm
  • Base Diameter:165 mm

Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.

ROHS

The V-Tower carries a lifetime warranty on the heating element and a limited 3-Year warranty covering defects in materials or workmanship. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.

Cautions, Disclaimers and Warnings (Read Before Use)

Cautions, Disclaimers & Warnings (Read before use)

First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping.  Check glass parts for cracks or breakage.  Packaging materials, bags, & small parts may pose a choking hazard.  Keep out of reach/use from children, minors, and pets.  To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.

Warning – Hot Parts – Handle hot parts and glass parts with care.  Allow heating unit and hot parts to cool before handling, storing, or placing on any surface where damage from hot parts can occur.  

Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution.  Avoid tapping on hard surfaces to prevent cracking and breaking.  If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.

Product contains electrical and delicate parts — do not drop.  If damaged do not operate.  To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids.  Do not stick or pour anything in the unit or place near flammable material.  Do not store/operate/expose the unit and contents to extreme temperatures.  Do not open the unit – doing so may cause electric shock and unauthorized service may void the warranty.

Do not yank or twist the cord to unplug.  To disconnect, turn the unit off and remove/unplug the cord by gripping the plug body and pulling it from the outlet.

Do not let the cord hang over the edge of tables/counters or touch hot surfaces.  The unit should be situated safely so the cord cannot be pulled on or tripped over. If an extension cord is needed make sure to use a grounded three prong power cord (grounding-type 3-wire cord).  

Do not leave the unit turned on and left unattended. 

Cautions, Disclaimers & Warnings (Continued)

The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation.  This information is not intended in any way to replace or supersede professional consultations.

The information contained herein is for instructional and cautionary purposes only.  In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease.  It is the user’s responsibility to consult a Physician or Medical Professional.  This product is not licensed as a medical device, use unit only for its intended use. 

Safety Certifications

Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.

ROHS

Limitation of Liability (Read before use)

Failure to read or follow instructions, improper or careless use may lead to personal injury.  Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device.  Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage.  Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. If you do not agree with these conditions return the product immediately before use. 

This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein.  Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.

IMPORTANT – Obey local laws.  Not all essential oils, botanicals and herbs are legal for use in every Country or State.  Check your Local, State, Federal and Importation laws before ordering botanicals.  This device is meant for legal use only.

If you experience an issue with your V-Tower send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.

Shipping Disclaimer:

Please note that our processing and shipping times are not guaranteed at this time. Rest assured we’re working hard to meet and exceed your expectations. Thank you in advance for your patience and support!

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