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Arizer Air II Support

All the topics and information you need for the Arizer Air II.
  • 1 x Air II Portable Micro-Heater
  • 1 x Air II Battery
  • 1 x Air II USB Charger/Power Adapter
  • 1 x Air II Glass Aroma Tube (70mm)
  • 1 x Air II Tipped Glass Aroma Tube (70mm)
  • 1 x Air II Glass Aroma Dish
  • 2 x Air II Silicone Stem Caps
  • 2 x Air II PVC Travel Tubes w/Cap (70mm Size)
  • 1 x Air II PVC Travel Tube w/Cap (Aroma Dish Size)
  • 1 x Air II Belt-Clip Carry Case
  • 1 x Stainless Steel Stirring Tool
  • 4 x Air II Stainless Steel Filter Screens
  • 1 x Sample Aromatic Botanicals
  • 1 x Air II Owner’s Manual

Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle the batteries and your unit carefully.

Battery Charge

Depending on the temperature setting and general usage patterns the Air II battery can last for up to 90 minutes of continuous use per charge. The battery will take approximately 3 hours to fully charge, or longer if you use it while charging.  Use While Charging If your battery is running low, with the Air II you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air II while the battery continues charging. Note: The Air II will not operate if the battery is completely drained.

Battery Conservation

The Arizer Air II and Air II Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Arizer Air II in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).

The Control Panel consists of the OLED and three buttons: the Menu button and the plus (+) & minus (-) buttons. Use the Menu button to navigate through the different settings and the plus & minus buttons to adjust them.

Temperature Settings

The Air II’s optimized heating system warms up fast and has a wide temperature range of 50°C-220° C (122°F- 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.

Audio / Beep

The Audio / Beep function has three volume settings and can be turned on and off. If the Audio / Beep is activated, a beep will be heard when the Air II is powered on or off. If the Audio / Beep is deactivated, the Air II remains silent when powered on or off.

Power-On Delay

The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.

Automatic Shut-Off Timer

The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5–15 minutes in one-minute increments. The default setting is 10-minutes.

Celsius or Fahrenheit

The Air II display can be set to Celsius or Fahrenheit. The default setting is Celsius.

Display Brightness

The unit’s display has three brightness settings: low, medium, and high. The default setting is medium.

A full range of parts and accessories to equip and protect your Air II are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.

Note: Metal screens are included and available for your convenience but they make vapor harsh and diminish the flavors.  The Air II Glass Aroma Tubes have a built-in screen to keep vapor pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.

The Air II is ulta-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.

  • Weight: 116 grams
  • Height: 122mm
  • Diameter: 29mm

Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.


The Air II carries a lifetime warranty on the heating element, and a limited 2-Year warranty covering defects in materials or workmanship, excluding battery.  Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user.  Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit,misuse or abuse.

If you experience an issue with your Air II send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.

The Air II itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without worry about emptying or cleaning bowls, and keep your herbs / botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortless.

After numerous uses the glass parts should be cleaned to ensure optimal performance.To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.

numerous uses the glass parts should be cleaned to ensure optimal performance.To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hoursthen rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes asgood as new, but if not simply repeat as necessary. After cleaning, always ensure theGlass Aroma Tubes are fully dry before use.

Glass Aroma Tubes are fully dry before use

Shipping Disclaimer:

Please note that our processing and shipping times are not guaranteed at this time. Rest assured we’re working hard to meet and exceed your expectations. Thank you in advance for your patience and support!

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